Updating image do not switch off


20-Sep-2016 09:33

I’m hoping I can get a resolution for this inquiry.Thanks in advance and I hope I explained my issue clearly. A Lithium-based battery like the one on a Samsung Galaxy Note 4 loses capacity over time.Isn't the fan suppose to turn off when your recording? In case the latest firmware hasn't been installed correctly, please download the firmware assistant software in the official website ( and extract the bin file to the SD card and upgrade the firmware again by following the steps in the guideline: "How to Update Firmware (OSMO)" I would go further in that the camera icon that needs to be gone into is on the right of the your front screen above the gimbal icon where you will then find Audio, then under that Mute Fan button.Hi Gary68, You're right, if the firmware is already the latest one, your attempt to upgrade the firmware will be aborted. In settings is not the place to go to control audio where it says Camera, Gimbal, General. In case the latest firmware hasn't been installed correctly, please download the firmware assistant software in the official website ( and extract the bin file to the SD card and upgrade the firmware again by following the steps in the guideline: "How to Update Firmware (OSMO)" Above is only for X3 camera with the Osmo handle. I have found that I have to reset the fan to be OFF every time I power up and down.

The fan is just constantly on and the app has no control over the fan function.

If I take it off the charger, it dies within minutes. Now it dies on a full charge (100%) and the reason I am searching for help is because with all the “remove battery, wait, soft reset, etc. It powers down immediately after turning on and continues to power down and turn on but does not actually stay on.

I ordered a new battery with hopes this will fix my issue, but it will take a few weeks to receive it.

Look into solution like using a zoom h1,or similar.

If the fan is turned off, you always are running the risk of over heating.It then went into a reboot loop not going past the Samsung screen.